January 19, 2021
Top 5 Predictions For Call Centres in 2021
What will happen in 2021? After a year of a global pandemic, homeworking and uncertain…
Read More
November 3, 2020
IVR Payment
What is IVR Payment? There is a general consensus that dealing with any automation over…
Read More
September 29, 2020
PCI Compliance Untangled
Why is PCI Compliance So Important? Considering debit card payments have overtaken cash as the…
Read More
August 17, 2020
Charging Cards More Than Once
How Do I Charge A Customer’s Card After The First Payment? This is a question…
Read More
July 21, 2020
Secure Payment Services
Getting a secure payment service is becoming more important than ever! Organisations are focusing efforts…
Read More
March 27, 2020
PayGuard® In Detail
We have put together a document that goes into a fair bit of detail for…
Read More
March 17, 2020
Descoping PCI
Cyber-attacks As you’re probably aware, cyberattacks are a real problem for contact centres, currently occurring…
Read More
March 2, 2020
PayGuard® Video
Check out our short, video introduction to PayGuard®, for those that prefer to watch than…
Read More
January 21, 2020
PayGuard® Infographic
Check out our PayGuard® Infographic helping to demonstrate how DTMF technology secures organisations taking card…
Read More
December 12, 2019
GDPR and Payments
Affecting Contact Centres The GDPR (The General Data Protection Regulation) aims to strengthen and unify…
Read More
