Adam Norsworthy 0 Card PaymentsContact CentrePCI CompliancePhone Payments January 19, 2021 Top 5 Predictions For Call Centres in 2021 What will happen in 2021? After a year of a global pandemic, homeworking and uncertain…Read More
Adam Norsworthy 0 Card PaymentsContact CentrePCI Compliance November 3, 2020 IVR Payment What is IVR Payment? There is a general consensus that dealing with any automation over…Read More
Adam Norsworthy 0 Card PaymentsContact CentrePCI Compliance September 29, 2020 PCI Compliance Untangled Why is PCI Compliance So Important? Considering debit card payments have overtaken cash as the…Read More
Adam Norsworthy 0 Card PaymentsContact CentrePCI Compliance August 17, 2020 Charging Cards More Than Once How Do I Charge A Customer’s Card After The First Payment? This is a question…Read More
Adam Norsworthy 0 Card PaymentsPCI Compliance July 21, 2020 Secure Payment Services Getting a secure payment service is becoming more important than ever! Organisations are focusing efforts…Read More
PG Admin 0 Contact CentrePCI CompliancePhone Payments March 27, 2020 PayGuard® In Detail We have put together a document that goes into a fair bit of detail for…Read More
PG Admin 0 Card PaymentsPCI CompliancePhone Payments March 17, 2020 Descoping PCI Cyber-attacks As you’re probably aware, cyberattacks are a real problem for contact centres, currently occurring…Read More
PG Admin 0 Card PaymentsContact CentrePCI Compliance March 2, 2020 PayGuard® Video Check out our short, video introduction to PayGuard®, for those that prefer to watch than…Read More
PG Admin 0 Card PaymentsContact CentrePCI Compliance January 21, 2020 PayGuard® Infographic Check out our PayGuard® Infographic helping to demonstrate how DTMF technology secures organisations taking card…Read More
PG Admin 0 Contact CentrePCI CompliancePhone Payments December 12, 2019 GDPR and Payments Affecting Contact Centres The GDPR (The General Data Protection Regulation) aims to strengthen and unify…Read More