January 19, 2021
Top 5 Predictions For Call Centres in 2021
What will happen in 2021? After a year of a global pandemic, homeworking and uncertain…
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November 3, 2020
IVR Payment
What is IVR Payment? There is a general consensus that dealing with any automation over…
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September 29, 2020
PCI Compliance Untangled
Why is PCI Compliance So Important? Considering debit card payments have overtaken cash as the…
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August 17, 2020
Charging Cards More Than Once
How Do I Charge A Customer’s Card After The First Payment? This is a question…
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July 21, 2020
Secure Payment Services
Getting a secure payment service is becoming more important than ever! Organisations are focusing efforts…
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April 23, 2020
Taking Card Payments Over The Phone While Homeworking
Who would have thought that in such a short time most organisations could be working…
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March 17, 2020
Descoping PCI
Cyber-attacks As you’re probably aware, cyberattacks are a real problem for contact centres, currently occurring…
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March 2, 2020
PayGuard® Video
Check out our short, video introduction to PayGuard®, for those that prefer to watch than…
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February 26, 2020
Phone Payments Myth
Secure and compliant phone payments When we talk about secure and compliant phone payments, we…
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January 21, 2020
PayGuard® Infographic
Check out our PayGuard® Infographic helping to demonstrate how DTMF technology secures organisations taking card…
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