Card PaymentsContact CentrePCI CompliancePhone Payments

The Top 5 Payment Challenges for Contact Centres

A vital step in remote payments... Contact centres are instrumental in ensuring businesses maintain good…

Adam NorsworthyJanuary 26, 2022

Contact CentrePCI CompliancePhone Payments

Top 5 Security Threats When Taking Payments Remotely

Payment Security Threats Are A Real Issue For Modern Business Security threats when taking payments…

Adam NorsworthyDecember 15, 2021

Card PaymentsContact CentrePCI CompliancePhone Payments

What Is Call Centre PCI Compliance

It’s quite common for compliance to be overlooked in call and contact centres... Or not…

Adam NorsworthyNovember 3, 2021

Card PaymentsContact CentrePCI CompliancePhone Payments

What is a DTMF Payment?

An Introduction to DTMF Payments DTMF stands for “Dual Tone Multi Frequency”, and it is…

Adam NorsworthySeptember 28, 2021

Card PaymentsContact CentrePCI Compliance

How to Prevent and Reduce Card Fraud Pt2

In Our Previous Post... We covered the various types of credit card fraud that individuals…

Adam NorsworthySeptember 14, 2021

Card PaymentsContact CentrePCI Compliance

How to Prevent and Reduce Card Fraud Pt1

The Threat Of Card Fraud There is no doubt that in today’s age, a credit…

Adam NorsworthyAugust 24, 2021

Contact CentrePCI CompliancePhone Payments

Top 10 Contact Centre Performance Recommendations

Developing Your Contact Centre Performance When you run a Contact Centre within your business, it…

Adam NorsworthyJuly 16, 2021

Card PaymentsPCI CompliancePhone Payments

PCI Data Breach & The Pitfalls of PCI DSS Compliance

The Risk Of PCI Data Breaches PCI DSS compliance has been in effect for over…

Adam NorsworthyJune 9, 2021

Card PaymentsPCI Compliance

What Is Tokenization In Payments?

Tokenization Meaning Tokenization in simple terms is the procedure of substituting the sensitive details of…

Adam NorsworthyApril 13, 2021

Card PaymentsContact CentreOpen BankingPCI CompliancePhone Payments

PayGuard®’s Top 10 Benefits

PayGuard®'s Top Benefits For Compliant Payments Taking payments simply and compliantly really is something PayGuard®…

Adam NorsworthyMarch 26, 2021

Card PaymentsContact CentrePCI CompliancePhone Payments

PCI Compliance For Remote And Home Working

The Transition Of Contact Centres And Customer Services To Homeworking PCI Compliance for remote and…

Adam NorsworthyMarch 5, 2021

Card PaymentsContact CentrePCI Compliance

PCI DSS Requirements – What You Need To Know In 2021

The PCI DSS Requirements Overview PayGuard®‘s PCI Compliance Guide will take you through an overview…

Adam NorsworthyFebruary 9, 2021

Card PaymentsContact CentrePCI CompliancePhone Payments

Top 5 Predictions For Call Centres in 2021

What will happen in 2021? After a year of a global pandemic, homeworking and uncertain…

Adam NorsworthyJanuary 19, 2021

Card PaymentsContact CentrePCI Compliance

IVR Payment

What is IVR Payment? There is a general consensus that dealing with any automation over…

Adam NorsworthyNovember 3, 2020

Card PaymentsContact CentrePCI Compliance

PCI Compliance Untangled

Why is PCI Compliance So Important? Considering debit card payments have overtaken cash as the…

Adam NorsworthySeptember 29, 2020

Card PaymentsContact CentrePCI Compliance

Charging Cards More Than Once

How Do I Charge A Customer’s Card After The First Payment? This is a question…

Adam NorsworthyAugust 17, 2020

Card PaymentsPCI Compliance

Secure Payment Services – Why Are They So Important ?

Getting a secure payment service is becoming more important than ever! Organisations are focusing efforts…

Adam NorsworthyJuly 21, 2020

Contact CentreOpen BankingPhone Payments

Take Payments Through Microsoft Teams With PayGuard®

Can Microsoft Teams Be Part Of A Secure Payment Solution? The meteoric growth of Microsoft…

Adam NorsworthyJuly 3, 2020

Contact CentreOpen BankingPhone Payments

Cardless Payments Using PISP

Could Cardless Payments using PISP be the future of transactions? The way organisations take payment…

Adam NorsworthyJune 15, 2020

Contact Centre

PayGuard® Select Nuapay to Provide Open Payment Services

First known deployment of open banking payments for telephone orders Leading provider of account to…

Adam NorsworthyMay 21, 2020